Customer Testimonials

Here is what our customers have to say about the service we provide at Dawson Heating & Cooling.  
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Installation of 2 Daikin split systems in Queanbeyan

Installation of 2 Daikin split systems in Queanbeyan

"Hi Josie,
Thanks. We’d just like to express our thanks and satisfaction for the work carried out and put in a plug for the staff that carried out the installation and the electrical work. They provided really excellent service and workmanship.
John"

Daikin Ducted Air Conditioning Installation in MacArthur, ACT.

"Jonathan,
Thank you for the work of your team at Dawsons. This is the second time we have had a ducted split system put in by the Dawsons team. The first time at Wamboin several years ago was so well done we had no hesitation in asking for a quote by Jonathan for our Macarthur home. Corey handled all our enquiries patiently and arranged the booking for the installation at a time convenient for us. Richard, Ian and Nathan arrived on time, braved our ferocious havanese /toy poodle, and  despite the wet weather did a great job getting everything in place over two days (removing the previous ducted gas system, installing two Daikin units, ducts and vents) and this was followed up by Shane who sorted out all the electrical work.  The clean up was done as they went along – well done Nathan. I have no hesitation in recommending Dawsons for their professional work in installing our new system. Should my wife be crazy enough to move house again I will be in touch with Dawsons for another system.    

Please pass on Suzanne’s and my thank you to Richard, Ian, Nathan and Shane. Great job.

Thanks
Steve"

Daikin Split system installation in Greenleigh, QBN.

"Hi Jonathan,

Just a quick note regarding the recent installation performed by Ian and his apprentice - sorry I can’t recall his name. Both Jen and I are extremely pleased with the work performed by both of them. The quality of work is excellent and both lads conducted themselves in a professional and courteous manner at all times. Ian took the time to answer any questions we had and kept us engaged throughout the process, making sure we were happy with every component of the install as it progressed.

The guys are a credit to your company and served you well. They pushed themselves through some challenging weather and obstacles along the way.

Thank you to you and your team, including the electricians, for a pain free and pleasant experience.

Regards

Blair and Jen"

Daikin Ducted Premium Inverter Install in Yaralumla, ACT.

Daikin Ducted Premium Inverter Install in Yaralumla, ACT.

"To the Manager

Thank you for installing our Daikin ducted reverse cycle air conditioning system promptly and without a hitch. The installation team you sent out, Richard and Matt, I believe worked long and hard in very hot and no doubt difficult conditions. Very impressive. Corey listened to and addressed all our requirements.  To date, the system has been working effortlessly - especially appreciated during the recent hot spell.

Additionally we appreciated that Dawson's came when they said they would and rang to let us know that they were on their way. Quite restored our rather jaded view of having work done around the house.

Bridget and John"

Braemar LCQ350 Evaporative Cooler installation in Curtin, ACT

Braemar LCQ350 Evaporative Cooler installation in Curtin, ACT

"Dawsons H&C

Thank you for the expedient and professional manner in which the cooling system was delivered and installed in my home on Wednesday.  

All the tradesmen are to be commended for their efficiency, however, the greatest accolade goes to Richard for the way he worked so tirelessly and for the consultative approach he has to his work .... he wouldn't even stop for a cuppa!  His unobtrusive manner, patience, courtesy and cleanliness are exemplary.

Thank you and all the best to everyone, and especially, Merry Christmas!!!

Bernadette"
 

Breezair Evaporative Cooler Install in Greenway, ACT.

Breezair Evaporative Cooler Install in Greenway, ACT.

"Subject: OUTSTANDING JOB

Brett and Jonathan,

Your company installed our new Breezair Evaporative Cooling System yesterday.
My wife and I wish to express our thanks for a job well done. The journey from receiving a quote from Corey, various followups and clarifications with him and your office staff have been seamless and professionally and courteously handled at all times. Your installer Richard arrived right on schedule, early morning, and worked tirelessly and efficiently virtually non stop all day. He was very helpful and obliging and we were very impressed with his high quality workmanship, a real asset to your company. The electrical subcontractor and the plumbers were all efficient, professional, pleasant and arrived on time. An exceptionally well managed project.

SCORE: 10/10

Regards
John"

Daikin Service Call in Warramanga, ACT

Dear Sir,

I would like to thank you for servicing our Daikin air conditioner at short notice.  While the problem was not serious we do appreciate the prompt and courteous assistance.  Tim arrived at the appointed time and was polite, courteous and efficient. He was friendly and gave us helpful advice about the problem and how to avoid it in the future.

I am happy to recommend Dawson Heating and cooling for air-conditioning sales and service.

Yours sincerely
Phil

"Waramanga ACT"

Panasonic Service in Gowire, ACT

"Friendly staff and very reliable, great service and would recommend them to anyone,
thanks Dawsons
Sharon"

Panasonic service & repair in Theodore, ACT

"Dear Jonathan,

I am writing to thank Dawson Heating and Cooling, and, particularly Chris, for the professional, timely and experienced service that we have received on Tuesday 29/11/2016 and Wednesday 30/11/2016.
Chris was personable, polite and obviously knowledgeable and experienced in his trade. He took the time to double check details about some questions that I had asked.
We wish you ALL at Dawson H C, the very best for the Season and the New Year.

Kind regards,
Sue"

Ducted Gas Heater - After Hours Service in Bonner, ACT.

Hi Corey,

As per my discussions with you, Dawson’s attended my rental house the other week and made my Brivis heating all work again.  I wanted to pass along my thanks to one of your apprentice’s – Jack on the superb service we received from him on the phone.  He was able to provide me with the right information very quickly and called back a number of times as promised and managed to organise on of your Technicians to attend and carry out the heater service within an hour and a half on a Saturday morning! 

Kind Regards
Darko

Daikin CORA Split System install in Wamboin

“We had a Daikin Cora installed yesterday at our home in Wamboin.

I would like to compliment Matt and Jack on their professionalism and customer focused manner.  They were a pleasure to deal with, and are a credit to themselves, and as employees, to your business.

Every aspect of their work was exemplary.

Kind regards.

Thelma R”

Daikin repair in Jerrabomberra

"Good Morning
I wish to comment on how professional and friendly your staff have been during our last few aircon problems, they should be commended for their professional behavior.
Regards
Anthony"

Daikin Installation in Jerrabomberra, NSW

" I have just had a Daikin heater installed by your company (on 15/6/16).  I am writing to say how happy I was with the service received.  From my first visit to your showroom, where I was attended to by Tash & Brett who arranged for Jonathan to visit and give me advice on where the heater would be best suited in my home and to provide a quote.
After deciding to go ahead with the installation I was given a date and time and on the morning of installation received a call from Corey with the time of arrival.  Matt arrived first and started the installation followed by Ian.  I found them very professional in their job and pleasant in their manner.  As I had never had a heater like this before I had lots of questions and I found them to be very helpful with their advice.  
They were also very clean &tiday and left no mess after them.Then Shane came around to connect the electrical work to the unit and he also was very helpful and pleasant in his manner.
So to all the staff I dealt with, Tash, Brett, Jonathan, Corey, Matt, Ian and Shane, I say thank you!!!I would not hesitate to recommend your company to anyone seeking work to be done.
Sincerely Pat"

Gas Heater ductwork and repairs in Jerrabomberra

"Hi Tash,
Thanks very much to Dawson H&C for the work. The tradesmen were excellent and we are very happy with the job.
Cheers
Scott"

6 x Daikin Split Systems Installed in Kambah, ACT.

"Corey, As discussed on the phone I would like to let you and your management know what a good job the guys did with the house.  There are still a few bits and pieces to come as I understand it but my wife and I were very impressed by the service and how polite and considerate you were with our child in prioritising the installs etc.  
We will recommend you guys to anyone who asks.  Regards Ben"

2 Daikin Split systems installed in Queanbeyan, NSW

"I'm a busy guy, but not too busy to do my homework. Don't even bother calling around, I'll save you the time:
10/10 pricing.
10/10 service.
10/10 execution.
Dawson delivers in every aspect: they are now my go to place for all things heating and cooling and my #1 recommendation to friends and family. Thanks to the whole team! Stellar job.
Samuel"

DAIKIN ducted inverter A/C in Kambah.

"I would like to say thank you to your staff for the work they did at our home and the courteous way in which they carried out their work.
I would have no hesitation in recommending your company to anyone who may ask.
Sincerely,
Janet"

Daikin service in Stirling, ACT

"I congratulate you on your choice of Chris as service man. He spent several hours with us last week and took great trouble to get the unit working enough for us to have warmth over the weekend. Chris was courteous and kind towards both of us, explained what had to be done and even worked until 6.40 pm in order to get the unit working.
I was very impressed.

Thank you,
Peta"

Service & duct repair in Narrabundah, ACT

"I would like to pass on to Jonathan our appreciation for the excellent job that was done with the ducting and the servicing of the heating unit. The ducting was done professionally and expertly, and the roof space was cleaned up and left in an excellent state, so please thank all those involved in the work.
We would certainly like to have Dawson Heating and Cooling service our system when needed, and we will recommend your services to friends who have such systems.
Thanks to you also for your timely responses and nice manner.
Regards and best wishes.
Vic"

Gas heater service in Jerrabomberra, NSW

"Good afternoon
Just wanted to say thank you for fixing my heater today.
The two young men you sent were very efficient and helpful a very good advertisment for your company

Regards
Catherine"

Air Conditioning Service in Cook, ACT.

"Hi. On Monday, Tim came to Cook to service our air-conditioner.
We were very happy with his service. He seemed to be more thorough than any other service person we have had.
Thanks and please ring us next year too! Brenda."

Daikin Split System install in Narrabundah, ACT

"Hi Brett,
Your guys installed my new air-con this afternoon and everything looks good, though it’ll take me some time to get used to using it.
My thanks to you, Jonathan and the installation team for a very professional job all round.

Regards
George"

Evaporative Cooler service in Jerrabomberra, NSW

"Tash,
I just wanted to provide you with some feedback.
I want to thank you and your company for providing a professional and trouble free service. Your technician turned up and time and was very professional. I would not hesitate in recommending your company to others.
Regards Leanne"

Breezair Install in Fadden, ACT

"Thanks Tash. The system is great!
Can I say that your installer did an amazing job in a difficult roof space and worked very hard on his own to get the job done for us just before Christmas.

Cheers
Pat"

Breezair Supercool Install in Yass, NSW

"We would like to say how amazing Jonathan and his Team are!!!  Richard installed our Breezair Evaporative cooling system at the start of January. He was so friendly and tolerant with our very inquisitive 3 yr old... All of the tradies that were at our house during the installation were so helpful, explaining everything to us and cleaned up everything when they were finished which doesn't seem to happy very often! Would definately recommend Dawson Heating & Cooling.
Regards Brett & Alex"

Daikin split system install in O'connor, ACT

"Afternoon,
Just wanted to thank your guys for the professional installation and the way that they conducted themselves during the process. I know the weather made it very challenging but we greatly appreciate the commitment to complete the job in such a timely manner.  We have no concerns in recommending you to our friends and family.
Thanks again

Tim & Kelly"

Actron split system install in Bywong, NSW.

"Hi Tash.
Chris and Corey did a great job and were  a pleasure to deal with. They moved furniture when needed and every thing was left neat and tidy.
Please pass this info to the appropriate person.   I have found dealing with your firm easy and would  certainly recommend you to friends.
Cheers Maureen"

Air Conditioning Service in Dickson, ACT

"Dear Jonathan,
I had Chris and Matt service my AC through the week and I was impressed with the manner that they conducted themselves.
They are indeed a credit to you and your business.
Gloria."

Breezair Evaporative Cooler Install in Fadden

"Jonathan/Brett,
Just want to pass on my thanks again to the installers who did my job yesterday at Amaroo. They were terrific - punctual, polite, friendly. Awesome service. When I next need anything re heating/cooling, you've got my business without question if these guys do the work.
Thanks. Gaetan."

Service work at a Veterinary Clinic in Weston, ACT

"Hi there,
I have been using your organisation for few years now both for my business and home.
Chris has been exceptionally professional, providing quality service and at the same time being aware of cost-effectiveness, taking me through every step of the way.
The team at Dawson Heating & Cooling provide quality service and they have my recommendation to anyone that needs someone professional and reliable to look after their air-conditioning systems.
Ivan"

Commercial Project - 3 Daikin Ducted Air Conditioning systems

"It is with much pleasure that we commend Dawsons to you.
We had Dawsons remove our 20 year old air conditioning system and repalce it with a state of the art Daikin system.  The job was challenging in that all the equipment was roof mounted in a two storey commercial building with tenants requiring a minimum of disruption.The whole excercise was achieved seamlessly with minimal downtime and disruption to the buildings operation.
We would have no hesitation in recommending Dawsons for any small or large scale air conditioning project.

Steve, Bates and Pickering"

Click to view this letter in full: testimonial_bates_and_pick…

Split system service, Canberra City.

"Jonathan,
I just wanted to thank you for service work your team has recently carried out for us at Rams Homeloans.  All the units are running better than ever, and Chris and Matt done a great job, and not only were they polite and friendly, but they also made sure they cleaned up after themselves.
I would have no hesitation recommending your company to friends, and in fact I will be contacting you again in the near future to service my evaporative cooling system at home, to get it ready for summer.
All the best.

Marty, Rams Homeloans"

Brivis Evaporative Cooler install in Kambah

"Hi Jonathan and Brett
The installation went well on Tuesday and now I'm looking forward to the hot weather coming back so that I can enjoy my new cooling system.
Thanks very much for your excellent service through this process. The two installers were also wonderful to work with.
I wouldn't hesitate to recommend your company to anyone.
Kind regards, Lindy"

Evaporative Cooling install in Isabella Plains, ACT

"I would to say how much I am impressed with Jonathan and his team for the installation of my evaporative air conditioning system today. The guys who came to install the unit and ducting were absolutely fantastic to the fact they even took there shoes off to come inside and install the registers and internal work. Being very pleasant and very very efficient in their work. The air con is up and running perfectly and I am now enjoying the cricket in a nice cool environment. A huge thumbs up and I recommend to anyone who is looking to Install air conditioning.  A full 11 out of 10 for professionalism for the install. Well done guys. Jonathan, you have an awesome TEAM!!!!
Nathan"

Gas Heater service in Gordon, ACT

"Hi Jonathan. Thank you again for your servicing of our heating units in Gordon a few months ago. I had to call one of your guys out again just recently to attend to one of the units. Couldn't keep it alight. I believe his name was Ben? He was so polite, quick and efficient that I thought I should say so. He is an asset to your business I believe. Thanks again Jonathan. Kind regards, Bernadette."

Air Conditioning Service in Page, ACT

"To whom it may concern. I have just had my heating and cooling split system serviced by Matt. I wish to congratulate him for providing such prompt and efficient service in such a pleasant and well mannered way. I would be most happy to recommend him to anyone with a heating or cooling problem. Yours Sincerely, Albert."

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Artick License # AU17849
NSW Contractor License # 213416C
ACT Contractor License # 2010571
ABN:  11 126 821 083
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